Customer Feedback

Please read the unsolicited comments we have put on this page from emails and letters which happy customers have sent to us.

We hope these reassure you when dealing with us, that we do deliver what we promise.

Mr G. Lewis - Hampshire
I use Worldpay on a regular basis and have never had any problems, I only ordered the plate on Sunday and received confirmation from you and Worldpay almost by return. Even better the plate arrived this morning, I'm so impressed I will forward your company name on to all in my address book. Do you have a list for those without a computer

Lori Stillman - Fairfax Station, USA
Hi Iris! I received my beautiful china two days ago and it is in splendid condition, just as you indicated! Thank you so much for being honest with me and for your excellent customer service. I hope we can do business again in the future.

Mrs Wiliams - Tasmania, Australia
one of the best websites, fast, well wrapped, emails confirmation, better service than expected, will deal again

Norman Smith - Wales
Thank you for your e-mail, dated today. Please find enclosed cheque, remittance for one (1) 'Colclough Royale' pattern and and on half (6.5) inch, side plate. I thank you for being so prompt in answering all my queries, by e-mail, if only all internet traders were so attentive to potential customers; perhaps someday I shall have need of your services again, until then I remain...

Anne Bullock - Somerset
Thank you for preparing the above order which consists of one Noritake Regency Silver dinner plate. Please find enclosed a cheque to cover the costs.
Your prompt help with this matter has been much appreciated.

Kerry Hardcastle - Lancashire
Thank you very much for the excellent service.

Mrs Dingwall - New Brunswick, Canada
Very good experience. Item arrived promptly, well packed and as described

Claire Kennedy - Kentucky USA
My mother has been looking for a teapot to complete her collection for many years now, so you can understand my pleasure when I found it available on your website. She is celebrating her 50th birthday in November, so this will be a great surprise for her.
Many thanks for all your efficient help.

H Sullivan - Essex
It was lovely to find your website. We had searched high and low for an "old fashioned tea set", one that included the tea pot, milk jug, sugar bowl, cups & saucers and side plates. We couldn't find a modern one so we started to look in antique fairs and house clearance shops. Eventually we found a complete set for £25. We didn't recognise the name, Royal Adderley Adelphi, by Ridgeway Potteries. Yours was the only site to come up when I put this name into the search engine. After taking so long to find the set, it's great to know that, should an accident occur, we might have somewhere to go for a replacement!